•  
  •  
 

Abstract

The organised retail shops of Tanzania are facing intense competition. With the opening of new shops and coming in of international brands due to free market economy, this competition is bound to increase. Hence, it is very difficult for retailers to maintain an advantageous position only by offering good products, reasonable prices and effective promotions; they have to offer convenience shopping to be able to reap profits. This could stimulate consumers ' shopping behaviour and enhance consumer perceived value and repeat visits in retail shops. This article analyses factors influencing consumers ' convenience shopping of industrial products, in Kinondoni District. Data was collected from 300 respondents in retail shops, and analysed descriptively. Multiple Linear Regression Analysis was used to test the hypotheses. It was found that location, salesperson, products layout and customer services are important factors that influence consumers ' convenience shopping of industrial products. The study suggests that for the retail shops to be competitive in the market, they should consider these factors. This study provides empirical evidence on factors influencing consumers ' convenience shopping of industrial products in developing economies.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.