Abstract
This paper reports on the results of a study of quality problems facing Tanzanian industrial firms. The results show that Tanzanian firms do not set goals with respect to quality and quality management, thus their qual- ity performance is generally poor. A Ithough there are a number of opera- tional problems constraining the companies, the main problems lie with the internal management of the quality function. Extensive ideas and sug- gestions for improving the performance of the quality function are given.
Recommended Citation
Msafiri, M. (1994). QUALITY PROBLEMS FACING TANZANIAN INDUSTRIAL FIRMS. Tanzania Journal of Engineering and Technology (TJET), 18(1), 120-131. https://doi.org/https://doi.org/10.52339/tjet.v18i1.167
Publisher Name
University of Dar es Salaam